Customer Reviews

Excellent service and excellent communication with service team

Very professional, courteous and understanding of our needs.

Always top notch service at Star Buick.

I had my car serviced, but they would not allow me to use a $5 coupon I received in the mail from GMC. They claimed that my service was already discounted.

Very professional especially mr Lindsay

Workers are on top of things. Awesome customer service..

No waiting to get serviced. Friendly helpful employees! In and out in about 45 minutes, plus a clean washed car!!!

I drove an hour from home to take my truck in for service (oil change, tire rotation and inspections), where I had purchased the vehicle, on Saturday Jan. 7. I noticed a few days later, my tire rotation was never performed. I was hoping that by taking my vehicle to a dealership, my vehicles service would’ve been performed correctly but it unfortunately was not. I now have to pay a shop closer to home to have my tires rotated rather than wasting the fuel of driving an hour to have the service done that should’ve been performed.

It was excellent. They were quick and efficient addressing my issues. Thank you very much. See you in July for inspection.

5 th car leased from Star Buick/GMC. Always a good experience with sales and service.

Buying experience was excellent compared to last purchase from a different dealer.

1. My service was 12/31/22 not 01/09/23. 2. I scheduled a simple LOFR for 10am and waited 3. After 2 hours i asked about status. I was told by service manager they take walkins first. I was very confused at the time. 4. It wasnt until the lights were off at 2m and almost everyone was gone before I received my keys and paid for service. 5. I get into my truck and there is no sign of work performed. No oil change sticker and my oil life was never reset. 6. I immediately walk back into service to find no one around. 7. The worst service experience of my life.

Good experience however vehicle was left dirty inside which has happened in the past. Getting old.

needed a new tire and they got it in record time

Our salesperson Tyler Smith was a real pleasure to work with. He took his time and walked us thru the complete process. Then after the purchase he took his time and explained all the features on our new car. As a young salesman he was not pushy and took he time with us, I found that to be very refreshing.

As always, top notch service from service advisor Doug Roat and the service team!

Great service

Bill in service has always been very helpful to me. Helps to keep my old vehicle running until I retire. Can't afford another vehicle right now.

Everyone was extremely helpful

Great